{"id":138893,"date":"2022-01-19T11:02:47","date_gmt":"2022-01-19T16:02:47","guid":{"rendered":"https:\/\/linitiative.ca\/International\/la-dgi-lance-un-assistant-virtuel-chatbot\/"},"modified":"2022-01-19T11:02:47","modified_gmt":"2022-01-19T16:02:47","slug":"la-dgi-lance-un-assistant-virtuel-chatbot","status":"publish","type":"post","link":"https:\/\/linitiative.ca\/International\/la-dgi-lance-un-assistant-virtuel-chatbot\/","title":{"rendered":"La DGI lance un assistant virtuel \u00ab\u00a0chatbot\u00a0\u00bb"},"content":{"rendered":"<div>\n<div style=\"margin-bottom:20px;\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"430\" src=\"https:\/\/linitiative.ca\/International\/wp-content\/uploads\/sites\/23\/2022\/01\/SiC3A8ge-de-la-Direction-gC3A9nC3A9rale-des-impC3B4ts-750C397430-MAP-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" srcset=\"https:\/\/linitiative.ca\/International\/wp-content\/uploads\/sites\/23\/2022\/01\/SiC3A8ge-de-la-Direction-gC3A9nC3A9rale-des-impC3B4ts-750C397430-MAP-1.jpg 750w, https:\/\/www.mapoujda.ma\/map\/uploads\/2021\/02\/Si\u00e8ge-de-la-Direction-g\u00e9n\u00e9rale-des-imp\u00f4ts-750\u00d7430-MAP-1-300x172.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\"><\/div>\n<div>\n<p style=\"text-align: justify;\">La Direction g\u00e9n\u00e9rale des imp\u00f4ts (DGI) a proc\u00e9d\u00e9 au d\u00e9ploiement d\u2019un agent conversationnel \u00ab\u00a0Chatbot\u00a0\u00bb, permettant d\u2019interagir avec les usagers et de les assister dans leurs d\u00e9marches aupr\u00e8s de l\u2019administration fiscale.<\/p>\n<p style=\"text-align: justify;\">\u00ab\u00a0Dans le cadre de la diversification de ses canaux de communication et de facilitation de ses interactions avec les usagers, et en application des dispositions de la loi n\u00b0 55-19 relative \u00e0 la simplification des proc\u00e9dures et des formalit\u00e9s administratives, la Direction G\u00e9n\u00e9rale des Imp\u00f4ts a proc\u00e9d\u00e9 au d\u00e9ploiement d\u2019un agent conversationnel \u2018chatbot&rsquo;\u00a0\u00bb, a annonc\u00e9 la DGI dans un communiqu\u00e9.<\/p>\n<p style=\"text-align: justify;\">Cet agent virtuel, qui repose sur une brique d\u2019intelligence artificielle, permet d\u2019interagir avec les usagers en deux langues (arabe et fran\u00e7ais), 24H\/24, 7J\/7 et de les assister dans leurs d\u00e9marches. Il vient, ainsi, compl\u00e9ter le dispositif d\u2019assistance en place (centre d\u2019appel, prise de rendez-vous en ligne et e-r\u00e9clamation).<\/p>\n<p style=\"text-align: justify;\">Cette premi\u00e8re version du \u00ab\u00a0chatbot\u00a0\u00bb a \u00e9t\u00e9 con\u00e7ue pour r\u00e9pondre aux questions les plus r\u00e9currentes aff\u00e9rentes aux services des imp\u00f4ts en ligne \u00ab\u00a0SIMPL\u00a0\u00bb, dans la perspective d\u2019\u00e9tendre progressivement son p\u00e9rim\u00e8tre \u00e0 d\u2019autres aspects li\u00e9s \u00e0 la fiscalit\u00e9.<\/p>\n<p style=\"text-align: justify;\">Le \u00ab\u00a0chatbot\u00a0\u00bb est disponible sur le portail internet de la DGI \u00e0 l\u2019adresse \u00ab\u00a0www.tax.gov.ma\u00a0\u00bb et l\u2019application mobile \u00ab\u00a0Daribati\u00a0\u00bb.<\/p>\n<\/div>\n<p>L\u2019article <a rel=\"nofollow\" href=\"https:\/\/www.mapoujda.ma\/fr\/la-dgi-lance-un-assistant-virtuel-chatbot\/\">La DGI lance un assistant virtuel \u00ab\u00a0chatbot\u00a0\u00bb<\/a> est apparu en premier sur <a rel=\"nofollow\" href=\"https:\/\/www.mapoujda.ma\/fr\">MapOujda<\/a>.<\/p>\n<\/div>\n<p>Auteur: Soufiane ELAHMAR<br \/>\n<a href=\"https:\/\/www.mapoujda.ma\/fr\/la-dgi-lance-un-assistant-virtuel-chatbot\/\">Cliquez ici pour lire l&rsquo;article depuis sa source.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Direction g\u00e9n\u00e9rale des imp\u00f4ts (DGI) a proc\u00e9d\u00e9 au d\u00e9ploiement d\u2019un agent conversationnel \u00ab\u00a0Chatbot\u00a0\u00bb, permettant d\u2019interagir avec les usagers et de les assister dans leurs d\u00e9marches aupr\u00e8s de l\u2019administration fiscale. \u00ab\u00a0Dans le cadre de la diversification de ses canaux de communication et de facilitation de ses interactions avec les usagers, et en application des dispositions [&hellip;]<\/p>\n","protected":false},"author":1788,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"https:\/\/www.mapoujda.ma\/map\/uploads\/2021\/02\/Si\u00e8ge-de-la-Direction-g\u00e9n\u00e9rale-des-imp\u00f4ts-750\u00d7430-MAP-1.jpg","fifu_image_alt":"La DGI lance un assistant virtuel \u00ab\u00a0chatbot\u00a0\u00bb","footnotes":""},"categories":[54,76],"tags":[],"class_list":["post-138893","post","type-post","status-publish","format-standard","hentry","category-maroc","category-regions"],"_links":{"self":[{"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/posts\/138893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/users\/1788"}],"replies":[{"embeddable":true,"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/comments?post=138893"}],"version-history":[{"count":0,"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/posts\/138893\/revisions"}],"wp:attachment":[{"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/media?parent=138893"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/categories?post=138893"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/linitiative.ca\/International\/wp-json\/wp\/v2\/tags?post=138893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}