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class=\"nkpw-flag__note\">Cet article est r\u00e9serv\u00e9 aux abonn\u00e9s.<\/span><\/p>\n<div class=\"nkpw-teaser nkpw-teaser--faded\" readability=\"29\">\n<p class=\"wp-block-paragraph\">Cette d\u00e9cision conf\u00e8re une l\u00e9gitimit\u00e9 institutionnelle suppl\u00e9mentaire aux organisations engag\u00e9es dans la d\u00e9fense des usagers du syst\u00e8me financier communautaire.<\/p>\n<p class=\"wp-block-paragraph\">La d\u00e9fense des consommateurs des services bancaires et financiers vient de franchir un cap d\u00e9cisif dans la zone Cemac. L\u2019Association des Consommateurs des Services Bancaires et Financiers du Cameroun (Acfi-CMR) figure parmi les associations retenues par la Commission Bancaire de l\u2019Afrique Centrale (Cobac) pour d\u00e9fendre les droits et int\u00e9r\u00eats des consommateurs de produits et services bancaires.Cette reconnaissance fait suite \u00e0 l\u2019examen des dossiers juridiques transmis au Secr\u00e9tariat G\u00e9n\u00e9ral de la Cobac par les associations membres de la F\u00e9d\u00e9ration des Associations des Consommateurs des Services Financiers de la Cemac (Facfi Cemac). La d\u00e9marche s\u2019inscrit dans le cadre de l\u2019article 38 du r\u00e8glement Cobac du 03 juillet 2020 relatif \u00e0 la protection des consommateurs des produits et services bancaires dans la Cemac.Pour la Facfi Cemac, cette d\u00e9cision constitue bien plus qu\u2019une simple formalit\u00e9 administrative. Elle conf\u00e8re une l\u00e9gitimit\u00e9 institutionnelle suppl\u00e9mentaire aux organisations engag\u00e9es dans la d\u00e9fense des usagers du syst\u00e8me financier communautaire.Midja Jean Paul, pr\u00e9sident de l\u2019Acfi-CMR, y voit une \u00e9tape importante dans la construction d\u2019un environnement financier davantage centr\u00e9 sur le consommateur. \u00ab Les acteurs de l\u2019\u00e9cosyst\u00e8me financier doivent \u00eatre outill\u00e9s pour mener \u00e0 bien le combat au front de l\u2019inclusion financi\u00e8re \u00bb, estime-t-il.Au c\u0153ur de cette bataille : l\u2019\u00e9ducation financi\u00e8re. Pour la FacfiCemac, un consommateur bien inform\u00e9 est mieux arm\u00e9 pour comprendre les produits et services financiers, conna\u00eetre ses droits, pr\u00e9venir les abus et exercer efficacement les voies de recours disponibles.Aux c\u00f4t\u00e9s de l\u2019organisation camerounaise, la Cobac a retenu plusieurs associations issues des autres \u00c9tats de la CEMAC, notamment la R\u00e9publique centrafricaine, le Congo, le Gabon et la Guin\u00e9e \u00e9quatoriale.Cette reconnaissance collective renforce ainsi la vocation de la FACFI Cemac \u00e0 f\u00e9d\u00e9rer les forces de la soci\u00e9t\u00e9 civile autour d\u2019un objectif commun : faire du consommateur financier un acteur \u00e9clair\u00e9 et v\u00e9ritablement prot\u00e9g\u00e9.Pour l\u2019ACFI CMR, la reconnaissance obtenue aupr\u00e8s de la Cobac doit se traduire sur le terrain par davantage d\u2019information, de sensibilisation et d\u2019accompagnement des consommateurs.Avec cette nouvelle l\u00e9gitimit\u00e9, la Facfi- Cemac entend donc passer \u00e0 une vitesse sup\u00e9rieure. Son ambition : contribuer \u00e0 une inclusion financi\u00e8re durable, fond\u00e9e sur la confiance, la transparence et la protection effective des consommateurs.<\/p>\n<p class=\"wp-block-paragraph\"><strong>Benjamin AVA<\/strong><\/p>\n<\/div>\n<section class=\"nkpw\" aria-labelledby=\"nkpw-title\" readability=\"4\">\n<header class=\"nkpw__head\" readability=\"2\">\n<p class=\"nkpw__eyebrow\">journaldiapason.com<\/p>\n<h2 class=\"nkpw__title\" id=\"nkpw-title\">La suite est r\u00e9serv\u00e9e aux abonn\u00e9s<\/h2>\n<p class=\"nkpw__text\">Soutenez une information ind\u00e9pendante. 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{"id":191370,"date":"2026-08-27T14:29:49","date_gmt":"2026-08-27T18:29:49","guid":{"rendered":"https:\/\/linitiative.ca\/International\/protection-des-consommateurs-financiers-la-cobac-adoube-la-facfi-cemac\/"},"modified":"2026-08-27T14:29:49","modified_gmt":"2026-08-27T18:29:49","slug":"protection-des-consommateurs-financiers-la-cobac-adoube-la-facfi-cemac","status":"publish","type":"post","link":"https:\/\/linitiative.ca\/International\/protection-des-consommateurs-financiers-la-cobac-adoube-la-facfi-cemac\/","title":{"rendered":"Protection des consommateurs financiers : La Cobac adoube la Facfi Cemac"},"content":{"rendered":"

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class=\"nkpw-flag__note\">Cet article est r\u00e9serv\u00e9 aux abonn\u00e9s.<\/span><\/p>\n<div class=\"nkpw-teaser nkpw-teaser--faded\" readability=\"29\">\n<p class=\"wp-block-paragraph\">Cette d\u00e9cision conf\u00e8re une l\u00e9gitimit\u00e9 institutionnelle suppl\u00e9mentaire aux organisations engag\u00e9es dans la d\u00e9fense des usagers du syst\u00e8me financier communautaire.<\/p>\n<p class=\"wp-block-paragraph\">La d\u00e9fense des consommateurs des services bancaires et financiers vient de franchir un cap d\u00e9cisif dans la zone Cemac. L\u2019Association des Consommateurs des Services Bancaires et Financiers du Cameroun (Acfi-CMR) figure parmi les associations retenues par la Commission Bancaire de l\u2019Afrique Centrale (Cobac) pour d\u00e9fendre les droits et int\u00e9r\u00eats des consommateurs de produits et services bancaires.Cette reconnaissance fait suite \u00e0 l\u2019examen des dossiers juridiques transmis au Secr\u00e9tariat G\u00e9n\u00e9ral de la Cobac par les associations membres de la F\u00e9d\u00e9ration des Associations des Consommateurs des Services Financiers de la Cemac (Facfi Cemac). La d\u00e9marche s\u2019inscrit dans le cadre de l\u2019article 38 du r\u00e8glement Cobac du 03 juillet 2020 relatif \u00e0 la protection des consommateurs des produits et services bancaires dans la Cemac.Pour la Facfi Cemac, cette d\u00e9cision constitue bien plus qu\u2019une simple formalit\u00e9 administrative. Elle conf\u00e8re une l\u00e9gitimit\u00e9 institutionnelle suppl\u00e9mentaire aux organisations engag\u00e9es dans la d\u00e9fense des usagers du syst\u00e8me financier communautaire.Midja Jean Paul, pr\u00e9sident de l\u2019Acfi-CMR, y voit une \u00e9tape importante dans la construction d\u2019un environnement financier davantage centr\u00e9 sur le consommateur. \u00ab Les acteurs de l\u2019\u00e9cosyst\u00e8me financier doivent \u00eatre outill\u00e9s pour mener \u00e0 bien le combat au front de l\u2019inclusion financi\u00e8re \u00bb, estime-t-il.Au c\u0153ur de cette bataille : l\u2019\u00e9ducation financi\u00e8re. Pour la FacfiCemac, un consommateur bien inform\u00e9 est mieux arm\u00e9 pour comprendre les produits et services financiers, conna\u00eetre ses droits, pr\u00e9venir les abus et exercer efficacement les voies de recours disponibles.Aux c\u00f4t\u00e9s de l\u2019organisation camerounaise, la Cobac a retenu plusieurs associations issues des autres \u00c9tats de la CEMAC, notamment la R\u00e9publique centrafricaine, le Congo, le Gabon et la Guin\u00e9e \u00e9quatoriale.Cette reconnaissance collective renforce ainsi la vocation de la FACFI Cemac \u00e0 f\u00e9d\u00e9rer les forces de la soci\u00e9t\u00e9 civile autour d\u2019un objectif commun : faire du consommateur financier un acteur \u00e9clair\u00e9 et v\u00e9ritablement prot\u00e9g\u00e9.Pour l\u2019ACFI CMR, la reconnaissance obtenue aupr\u00e8s de la Cobac doit se traduire sur le terrain par davantage d\u2019information, de sensibilisation et d\u2019accompagnement des consommateurs.Avec cette nouvelle l\u00e9gitimit\u00e9, la Facfi- Cemac entend donc passer \u00e0 une vitesse sup\u00e9rieure. 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Cette d\u00e9cision conf\u00e8re une l\u00e9gitimit\u00e9 institutionnelle suppl\u00e9mentaire aux organisations engag\u00e9es dans la d\u00e9fense des usagers du syst\u00e8me financier communautaire. 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